Legal
Privacy Policy
How Oasis Catering collects, uses, and protects the information you share with us.
Overview
Oasis Catering ("we", "us", "our") operates this website to share information about our catering services and to make it easy for you to get in touch with us. This Privacy Policy explains what information we collect when you visit our website or contact us, and how we use and protect it.
By using this website, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information you choose to share with us directly, such as when you fill out our contact form, call us, or message us on WhatsApp. This may include:
- Your name and phone number
- Your email address, if provided
- Details about your event, such as date, guest count, and menu preferences
- Any other information you choose to include in your enquiry
We do not knowingly collect sensitive personal information such as payment card details through this website.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide quotes
- Plan and coordinate catering for your event
- Communicate with you about your booking
- Improve our services and website
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
WhatsApp Communication
Our website includes links and buttons that open WhatsApp so you can message us directly. When you use these, your message and phone number are shared with WhatsApp and with us, subject to WhatsApp's own privacy policy and terms of service. We recommend reviewing WhatsApp's privacy policy for details on how they handle your data.
Sharing of Information
We may share your information with trusted staff and vendors directly involved in fulfilling your catering order, such as event coordination and logistics partners. We do not share your information with third parties for their own marketing purposes.
Data Retention
We retain enquiry and booking information for as long as necessary to fulfil your event, respond to follow-up questions, and meet our business and legal record-keeping needs. You may request that we delete your information at any time, as described below.
Your Rights
You may contact us at any time to:
- Ask what information we hold about you
- Request corrections to inaccurate information
- Request that we delete your information, where we are not required to retain it
- Opt out of future communications from us
To make any of these requests, please reach out using the contact details below.
Cookies
This website may use minimal, essential cookies to ensure pages function correctly. We do not use cookies for third-party advertising or cross-site tracking.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone / WhatsApp: +91 86101 99436
- Location: Nagercoil, Tamil Nadu, India